Foresters Market Conduct Manual
The purpose of Market Conduct Manual (MCM) is to provide producers with a guide to selling Foresters products and services as well as information to help meet regulatory and Foresters standards and best practices.
A producer has important responsibilities to members and prospective purchasers and to the insurer whose insurance they sell. The MCM provides information on various subject matters that producers should know in ensuring they are demonstrating proper market conduct in the sale and service of Foresters products to members.
The MCM is organized into major sections with a brief description of the section and sub-topics beneath with more information. Producers are responsible for knowing and complying with the MCM, as well as ensuring their administrative support staff also comply with policies as set out.
- Purpose
- Introduction
- Licensing and Appointment
- Key Contacts
- Glossary of terms
- Providing Producer, Company and Product Disclosures
- Certificate Delivery
- Advertising, Sales Materials and Illustrations
- Comparisons between Products and Companies
- Maintaining Books and Records, File Documentation